What is waiting, counted.
Every module's queues in one menu, each with a count, so nothing sits unseen.
What it replaces
No more checking every module.
Open each module to see what waitsEvery queue in one menu, countedTwo people call one patientThe patient being called is heldLearn weeks later a text failedLifeLines opens an issueSpot old cases by eyeLong waits turn red
What you get
One menu for the waiting work.
A count on each
See it before you open it.
Each queue shows how many are waiting, with open issues in red.
Nothing waiting goes unseen
Pre-Ship Calls
Call from the queue, held for you.
Call from the row. The patient moves to In progress, so nobody else calls.
One caller per patient
Available3
In progress1
1:42(555) 010-2263Callback requested2 dCall PatientQueue cards
How the queue is moving.
How many wait, came in, left, and still need a first call.
Waiting
Old cases turn red.
Green for two days, amber to a week, red after that.
Billing
Issues by where they stand.
Active, Resolved, Hold and Triaged, each with its own list and count.
Issues
Problems find you.
Opened by LifeLines
Opened and closed for you.
A failed text or a missed alert opens an issue. Once fixed, it closes itself.
Every issue kept on record
The details
And the details.
- One menuRPM, Billing and Orders & Shipments queues, each counted.
- Held while callingA patient being called cannot be called by anyone else.
- Waiting colorsGreen to 2 days, amber to 7, red after.
- Queue cardsIn queue now, entered, exited, awaiting first call.
- IssuesLifeLines opens issues and closes them once fixed.
Connects with
What it works with.
A connection works while both are on. Switch the other off and Queues keeps working.
QueuesEverything waiting, counted.
Add any of them, whenever
Book a demo
Tell us your combination.
We will show you how it fits the way you work.
Or write to sales@lifelines.health