LifeLines
Book a demo

Product

Care for patients

EHRRemote MonitoringCommunicationsSchedulingSoonPrescriptionsSoonPatient TerminalSoon

Ship and bill

Orders & ShipmentsInventoryBillingClearinghouseSoon

Keep track

CRMQueuesAnalyticsTasksSoon

Automate and connect

AutomationsDeveloperMobile AppSoon
See every moduleBuild a combination

Features

PulsePage helpKnowledge BaseRelease LogTeam ManagementSchedule and AwayRole SettingsPlatform SettingsPractice scopeHome PageGlobal searchLayoutsApps dockNotificationsAppearanceAccount securityFilesTickets

Solutions

For RPMFor ClinicsFor Call centersFor Billing companiesFor Device suppliers

Services

Setup and onboardingPhone numbers and textingBranded callingWebsite and domainWork email accountsSupportCustom work
Every featureEvery solutionConnectionsEvery serviceBlogLog in

LifeLines/Modules

Everything you need. Take any part.

Each part runs on its own. Put two side by side and they work together.

EHROne record for every patient.Works withRemote MonitoringHome readings, reviewed.CommunicationsEvery call, text and letter, logged.Orders & ShipmentsEvery device, to the door and back.InventoryWhat is on the shelf, exactly.BillingFrom signed encounter to claim.CRMEvery list, in one place.QueuesWhat is waiting, in one place.AnalyticsEvery module, measured.AutomationsThe next step, taken for you.DeveloperConnect your own systems, safely.

Care for patients

EHROpenEach patient's profile, cases, encounters and documents in one record the whole team works from.
  • Every module on one case
  • Case Health
  • A chart that carries forward
  • Prepared by the team, signed by a provider
  • Signatures you can prove
  • Nothing is lost
Works withCommunicationsRemote MonitoringOrders & ShipmentsBillingAutomationsAnalyticsInsurance payersYour softwareRemote MonitoringOpenMedical Assistants review patients' home readings, contact the patient and escalate to a provider.
  • Most urgent first
  • New patients, assigned for you
  • One review, many readings
  • Issues, not surprises
  • Time, on the record
  • Off until you want it
Works withEHRCommunicationsAutomationsAnalyticsBillingDeveloperDevice partnersCommunicationsOpenCalls, texts, voicemails, letters and campaigns with patients, and a History that keeps every one.
  • Calling hours and Do Not Call, checked first
  • Call Flows you draw
  • Campaigns that dial
  • Monitor any live call
  • Missed calls become work
  • Letters, posted for you
Works withEHRRemote MonitoringAutomationsAnalyticsDeveloperPhone networkPostal mail
SchedulingComing soonAppointments and schedules.
PrescriptionsComing soonMedications prescribed from the record.
Patient TerminalComing soonA sign-in terminal for patients.

Ship and bill

Orders & ShipmentsOpenEach device order followed from placement to the patient, and back again on a return.
  • Our warehouse or yours
  • Labels bought at packing
  • Refused addresses caught
  • Changes until packed
  • Returns by your rules
Works withEHRInventoryAutomationsAnalyticsDeveloperShipping carriersInventoryOpenThe items each practice keeps, and how many are on the shelf right now.
  • On hand, reserved, available
  • Every device tracked
  • Every change logged
  • Counts and retiring
  • Reorder list
Works withOrders & ShipmentsRemote MonitoringDeveloperYour softwareBillingOpenOne claim for each signed encounter, and a monthly RPM claim for each qualifying patient, sent to payers.
  • A delay before it goes
  • RPM claims from the time
  • Billing Issues
  • Payments posted for you
  • Eligibility checks
  • Billing in automations
Works withEHRRemote MonitoringAutomationsAnalyticsDeveloperInsurance payers
ClearinghouseComing soonClaims to payers through one connection.

Keep track

CRMOpenEvery module's lists in one menu: patients, cases, encounters, communications, claims, orders and stock.
  • Every list, one menu
  • The same page, the same access
  • Back where you were
  • Layouts, shared
Works withEHRCommunicationsBillingOrders & ShipmentsInventoryQueuesOpenEvery module's queues in one menu, with a count of what is waiting.
  • One menu
  • Held while calling
  • Waiting colors
  • Queue cards
  • Issues
Works withRemote MonitoringBillingOrders & ShipmentsAnalyticsOpenDashboards across patients, cases, encounters, calls, shipping and finance.
  • A board per module
  • Your own dashboards
  • Card Builder
  • Previous period and trend
  • The rows behind a number
  • A weekly email
Works withEHRBillingCommunicationsOrders & ShipmentsRemote Monitoring
TasksComing soonWork for your team, assigned and tracked.

Automate and connect

AutomationsOpenWhen something happens to a case, an automation takes the steps you set, by itself.
  • Describe it to Pulse
  • Try it
  • Versions
  • Failures
  • HTTP request
Works withEHRCommunicationsOrders & ShipmentsBillingRemote MonitoringDeveloperYour softwareDeveloperOpenAPI keys for your other systems, the access each one has, and every request and event they see.
  • Grants
  • Suspend all API access
  • Webhooks
  • Request Log
  • Public reference
Works withEHRCommunicationsBillingOrders & ShipmentsRemote MonitoringInventoryAutomationsYour software
Mobile AppComing soonFor patients, providers and staff.

Combinations

Take one. Or put them together.

Some of the ways medical businesses run them. Examples, not a limit.

  1. Start with one.EHRThe EHR on its own. Every other part can join it later.Book a demo of this
  2. A clinic.EHRBillingCommunicationsAnalyticsInsurance payersEHR and Billing, Communications to reach patients, Analytics over it, and payers for coverage and claims.Book a demo of this
  3. A call center.CommunicationsAutomationsAnalyticsPhone networkPostal mailCommunications with Automations and Analytics, on the phone network and postal mail.Book a demo of this
  4. Remote patient monitoring.CommunicationsRemote MonitoringBillingInventoryOrders & ShipmentsDevice partnersInsurance payersShipping carriersRemote Monitoring, Orders & Shipments, Inventory, Communications and Billing.Book a demo of this
  5. Devices and stock.Orders & ShipmentsInventoryAnalyticsShipping carriersInventory and Orders & Shipments, with labels from the carriers and Analytics over both.Book a demo of this
  6. A billing company.CRMBillingQueuesAnalyticsInsurance payersBilling with CRM and Queues to work every claim, Analytics over it, and the payers.Book a demo of this
  7. Everything, connected.Orders & ShipmentsAutomationsInventoryDeveloperCRMEHRQueuesBillingCommunicationsRemote MonitoringAnalyticsShipping carriersYour softwareInsurance payersPhone networkPostal mailDevice partnersEvery module on one record, with the systems around them.Book a demo of this

Build a combination

Book a demo

Tell us your combination.

We will show you how it fits the way you work.

Or write to sales@lifelines.health

What are you interested in? Pick any.
A person replies, by email.