LifeLinesLifeLines
Software for remote patient monitoring

Run your wholeRPM programfrom one screen.

One record per patient, from enrollment to the paid claim. Every step stays on it.

Book a demoSee how it works

One line, from a new case to a paid claim.

For companies that run RPM for practices, and for practices that run it themselves.

01Marketer · Cases

A case comes in.

A marketer enters the patient. The case lands in one list, and the run begins.

02PSS · Case record

PSS take it from there.

PSS run outreach and scheduling. Insurance checked, consent sent by text, the visit booked. Every step shows on the record.

03PSS · Calls

The dialer works the list.

Campaigns queue the calls. PSS take them one after another, and every call is recorded with its outcome.

04Provider · Encounters

The provider sees the patient.

The encounter is on the record. One click approves the patient for RPM.

05PSS · Shipments

The device goes out.

Ordered from the record. Tracking and delivery come back on their own.

06Provider Assistant · Claims

The month gets billed.

When a patient qualifies, the claim is ready. Send it in one click and follow it to paid.

07Manager · Analytics

You see the whole program.

Charged, approved and paid, by practice, insurer or month. Turn any card into a report.

Security

Kept, not deleted.

Months later, somebody asks what happened. The answer is still there.

HIPAA compliant. We sign your BAA.

Every action is logged
Who did it, and when.
Nothing is ever hard-deleted
A deleted record is hidden, not gone.
Kept for six years
Recordings, notes, every earlier version.

Two more things we do for you.

Branded calls

Your calls show your practice name on the patient's phone, not "Spam Likely".

Practice websites

We build your practice website and keep it current.

Healthcare runs on software from another decade. We are building the next one.

That software makes a nurse type the same phone number into three systems and keep the real list in a spreadsheet. Nobody planned that. It just piled up.

LifeLines replaces the pile with one system, built for the people who use it all day, with AI built in from the start, not added on later. Pulse, the assistant inside the app, is the first piece of that.

086things you can do in LifeLines.

  • Home Page
  • Patients
  • Cases
  • Claims
  • Shipments
  • Orders
  • Encounters
  • Queues
  • Calls
  • Messages
  • Provider Availability
  • Inventory
  • Analytics
  • Reports
  • Team Management
  • Platform Settings
  • Knowledge Base
  • Case Pulse
  • Eligibility
  • Compliance
  • Assigned Team
  • RPM Diagnoses
  • Patient Info
  • Emergency & Authorized Contacts
  • Vitals
  • Chart at a Glance
  • Allergies
  • Medications
  • Care Team
  • RPM Device Settings
  • Insurance
  • Documents
  • Files
  • Communications
  • Billing
  • Left Open Encounters
  • Blocking issues
  • Critical cases
  • Expected from Pending
  • Case Health
  • Collection over time
  • Compare with last period
  • Power dialer
  • Campaigns
  • Call recording
  • Voicemail
  • Transfers
  • Call inboxes
  • Scheduled calls
  • Call History
  • Incoming call routing
  • Monthly eligibility sweep
  • Eligibility Issues queue
  • Coverage changes
  • Payer list
  • Reading reminders
  • Consent reminders
  • Billing issues queue
  • Activation queue
  • Pending orders queue
  • Tasks
  • Tickets
  • Bug Reports
  • Dark mode
  • Notifications
  • Global search
  • Status page
  • Release Log
  • Report presets
  • Excel and CSV export
  • Custom Home Page
  • Saved layouts
  • Column layouts
  • Sticky filters
  • Roles
  • Per-user permissions
  • Groups
  • Practices
  • Companies
  • View as
  • Report builder
  • Webhooks
  • REST and GraphQL API
  • Automations
  • Audit Log
  • Pulse

All of it is in the product today.

Read the docs
Book a demo

See it on your kind of program.

Tell us what you run and we will show you the parts that match.

Or write to sales@lifelines.health

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